FAQ's

A Comprehensive Guide.

Frequently asked questions

Welcome to our FAQ section! Here, we’ve compiled a list of frequently asked questions about aircraft tooling and SGE provider companies. If you have any other questions that aren’t answered here, please don’t hesitate to contact us.

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All of our tools will come with our manufacturing Certificate of Conformity. As this is a tool it will not come with a trace or EASA F1/FAA 8130.  

Our standard warranty is 1 year however on certain cases it may be extended depending on the project and the scope of the agreement with the customer. All warranties are non-transferable and can only be used by the customer on the PO. 

All of our tools are manufactured exactly to the OEM’s drawings, and we do not deviate. If we have to deviate from the drawing, then we have to get explicit permission from the customer’s quality department in writing.  

We can reduce lead times sometimes at no cost. For example, if you have an AOG we can manufacture certain items within 24 hours. Typically, our lead times are 30-40 days but as mentioned before we can significantly reduce the lead time. Please consult with your account manager and they will be able to support you.  

We are currently AS9100D and ISO 9001 certified.  

We have manufacturing facilities in the UK and Turkey. Before placing an order, please consult with your account manager to specify which location your tools are shipping from. We also have access to better shipping rates directly with airlines to further reduce your shipping costs for larger items. 

Yes, we currently have inventory of over 16,000 tools in our leasing stock and have capability to lease Airbus A350, Boeing 737CL/NG/MAX, 757, 767, 777, 787, Bombardier Q400, GECF6, GE90, Trent 1000, PW127, CFM56-3/7, LEAP 1B and avionic tester tools. You can use our website to directly make a request for the tool leases that you require including the amount of days.  

Currently, we work with approximately customers in 70 different countries around the World.